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Department of Elder Affairs Long-Term Ombudsman Council *North Central Florida*

Agency Type

LSP

Director

Ryan Miller, District Ombudsman Manager

Address

3801 NW 40th Terrace, Suite A
Gainesville , FL 32606

Description

Accepts, investigates and resolves complaints made by, or on behalf of, long-term care facility residents. An "Ombudsman" is a citizen representative who advocates on behalf of others to resolve specific issues and concerns. The Ombudsmen are volunteers who are specially trained and certified. The volunteers are granted authority under Section 400.0061(2), Florida Statutes. It is an Ombudsman's job to protect the rights and ensure they receive appropriate treatment and attain the highest quality of life possible. The Ombudsman Council provides resident advocacy assistance for the following types of facilities: nursing homes, assisted living facilities, adult family care homes, and skilled nursing units of hospitals.

Website

http://ombudsman.myflorida.com/

Office Phone

(352) 955-5015

Information Phone

(888) 831-0404

Languages

English

Hours

Monday through Friday, 8 a.m. to 5 p.m.

Directions

View on map

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Source

Intervention Type

Agency/Organization

Intervention Focus

Social Isolation, Loneliness

Audience

Older adults (65+), People with disabilities, Veterans

Technology

No-Tech

Evidence Level

In Review

Resource Type

Organization

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