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Long Term Care Ombudsman Program

Agency Type

LSP

Director

Lynn McCamie

Address

611 Central Avenue
Towson , MD 21204

Description

The Ombudsmen help residents of nursing homes and assisted living facilities (and their families) investigate and resolve complaints through the use of advocacy, negotiation, and mediation skills. Also trained volunteers serve as "eyes and ears".

Website

http://www.baltimorecountymd.gov/Agencies/aging/ombudsman/index.html

Office Phone

(410) 887-4200

Information Phone

(410) 887-4200

Languages

English

Special Notes

Education is an important part of the Ombudsman program. Ombudsmen educate nursing home and assisted living staff through in-service trainings, and educate families and residents regarding resident's rights.

Hours

8:30 AM - 4:30 PM - Eastern Time, M-F

Directions

View on map

Source

Intervention Type

Agency/Organization

Intervention Focus

Social Isolation, Loneliness

Audience

Older adults (65+), People with disabilities, Veterans

Technology

No-Tech

Evidence Level

In Review

Resource Type

Organization

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